On arrival South Africa Airport Assistance greeters will meet you near the end of the air bridge where you step into the terminal. They will accompany and assist you to and through any health checks, and then to the immigration area. They will speed you though border controls as allowed on the day. Next, they will escort you to the baggage area where they will help you identify, recover and move your bags through any customs inspection. Finally, will contact your driver, guide or welcome party and escort you to them. For departure, the airport concierge team will be in contact with you or your driver and, after greeting you at the terminal entrance, will assist and speed you through security, check-in and immigration. They will take you to your airline or member lounge, and/or to the boarding gate.

For connections or transit our South Africa Airport Assistance concierge will welcome you where you step into the terminal. They will guide you through the connection & transfer process and escort you to your airline lounge, or to the departure gate. Passing through airports with our executive airport assistance services will be a pleasant and memorable part, start or end of the trip and your holiday experience. You can find more about the airport here South Africa Airports or visit the local website South Africa Fast Track. Frequently asked questions about airport assistance and VIP services are answered in our FAQs, and Meet and Assist booking is easy. We give VIP services in ORT J’Burg JNB, Cape Town CPT, Durban DUR, George GRJ and Port Elizabeth PLZ

For our executive Arrival the Meet and Assist greeters – all English speaking – will meet you at the gate, where you step into the terminal. They will escort and accompany you to and through any health checks and on to the immigration and border control area. There, they will escort you, using a premium or special lane as allowed on the day. They will assist you identify, recover and move your checked bags and pass them through any customs checks. They will contact your driver or welcome party and escort you to them or your vehicle.

For the departure service the Meet & Greet team will coordinate with your driver, will help handle your check in and bags and be your personal airport assistant throughout. They will be there as you pass through the check in and border controls, and will assist you through security, to minimize lining up, or mixing with other passengers. It is fast, useful and convenient. Extra Porters are available for most arrivals, and lounges can be arranged for resting in before a departure flight. Car services can also be booked if needed.

Making a booking for an Airport Meet and Assist service with Fast Track in overseas cities is fast and easy to do. We have a team of booking agents who are ready (i) to help you or your travel booker understand and select the correct service that you actually require; (ii) to make sure that the airport staff are briefed on the service you need; (iii) to confirm that the local staff are on station at the start time; (iv) to ensure you find your greeter; and (v) to oversee that your service goes to plan, even if flights are delayed or other unexpected problems arise.

It is a fully Managed Service. Using Fast Track’s Airport VIP help means you do not have to send an e-mail order to a foreign business with which you have not dealt with before, and whose written English and understanding of your needs may not be clear. Plus you do not have to send credit card details to their staff by e-mail. Using our service means you do not have to hope that the help you get is what you expected. Our expert team of travel supervisors will ensure your service goes as planned. It is why Travel Arrangers and PAs choose us.